ServiceRecord
Collect operational records once, deliver them to your own storage.
ServiceRecord is a secure form builder that delivers operational records to your own storage. Stop chasing email attachments and disconnected spreadsheets. Build with AI and deliver records to S3, SharePoint, Google Drive or SFTP.
Payment method required. No automatic charge or move to a paid plan.
Turn an idea or form image into an editable service.
Start with a prompt or an image import. ServiceRecord creates a structured draft that your team can inspect, change and test before publishing.
Generated services use the same builder, access controls, version history, submission management and storage options as services created by hand.
Describe what you need
Use ordinary language to request the sections, questions, choices, validation and layout for a new service.
Import an existing form image
Upload a PNG, JPEG or WebP scan, screenshot or photograph. AI converts the visible structure into editable fields.
Review and refine the draft
Edit every generated section, field, table, instruction and validation rule in the same drag-and-drop designer.
Built for controlled operational intake
Passwordless accessGDPR-conscious controlsCustomer-selected storageOne platform for secure digital services and structured data collection.
Turn repeatable requests and data-collection processes into managed services. Collect complete information, keep records organised and move each submission to the right destination.
Create digital services faster with AI
Generate a structured digital service from a plain-language prompt, or use image import to turn an existing scan or photograph into an editable service.
Build structured digital services
Configure sections, fields, validation, uploads, signatures, tables and content blocks for secure public or internal services.
Stop chasing missing forms and re-entering data
Review information, supporting files, delivery status and service analytics from one portal instead of chasing email attachments and disconnected spreadsheets.
Keep the right people informed
Use submission alerts and delivery workflows to reduce manual follow-up and help teams act on new information quickly.
Keep every completed record in your own storage
Keep standard submissions in the platform or deliver packages to supported customer-controlled storage destinations.
Maintain accountable records
Use role boundaries, service version history, delivery records and tamper-evident audit events to support controlled operational workflows.
Digital services for the processes that keep your organisation moving.
Build reusable services without commissioning a separate application for every department, client or use case.
Customer and supplier onboarding
Collect contact details, supporting files, declarations and signatures through a consistent onboarding service.
Applications, referrals and registrations
Digitise programme, membership, recruitment, grant, referral and event applications without commissioning separate software.
Internal requests and employee services
Standardise equipment, access, HR, IT and operational requests through reusable internal services.
Field inspections and site audits
Capture structured findings, photographs, repeatable checks and signatures from teams working on site.
Incident and near-miss reporting
Give staff or the public a controlled route to report events with dates, descriptions and supporting evidence.
Compliance evidence and attestations
Gather questionnaires, declarations and supporting documentation with version and audit evidence.
Property, facilities and maintenance intake
Collect repair requests, condition reports and contractor information, then deliver records to the right storage location.
Education and community administration
Deliver enrolment, consent, referral, survey and community services through public or authenticated links.
From digital service to operational record.
Publish a structured service, collect information securely and manage the resulting records in one consistent process.
Create
Design a service manually, generate a first draft with AI or import an image of an existing form.
Publish
Make a secure service available to customers, staff, partners or the public.
Manage
Review submissions, files, service versions and delivery status from one operational workspace.
Streamline
Use alerts, storage delivery and reusable services to reduce repetitive administration.
Your services. Your information. Your storage rules.
Choose hosted storage for standard services or deliver submission packages to supported external destinations. Configure the right destination for each service and keep clearer control over where operational data lands.
Discuss your storage requirementsControls for digital services where the information matters.
Use tenant and role boundaries, service version history, audit evidence, publishing controls and explicit delivery records to support accountable digital services.
Explore security and trustRole-based access
Separate viewer, editor, administrator and platform responsibilities around tenant-scoped information.
Version and audit evidence
Retain service versions and record key operational activity in a tamper-evident audit chain.
Controlled public intake
Use publishing controls, optional CAPTCHA and configurable rate limits for public submission routes.
Encrypted integration secrets
Protect persisted storage credentials and OAuth tokens using server-side encryption.
Explicit delivery lifecycle
Track external delivery status, retry handling and local-data scrubbing as part of the process.
GDPR-conscious configuration
Support data minimisation and storage planning while retaining responsibility for your own compliance decisions.
Start with one service. Scale as your operations grow.
Create your account to start a one-time 7-day trial. When it expires, you will not be charged or moved automatically to a paid plan.
Questions, answered.
A service can be connected to S3 or compatible object storage, Azure Blob, Google Cloud Storage, Google Drive, Dropbox, OneDrive, SharePoint or SFTP. ServiceRecord builds a delivery package containing your selected JSON or CSV output, a checksum manifest and any attachments. After a successful external delivery, submitted field values are removed from the local submission record.
Yes. Upload a clear PNG, JPEG or WebP image of a form, scan, screenshot or photograph. AI identifies the visible layout, sections, labels, choice fields, tables and signatures, then creates an editable first draft for review in the service designer.
A plain-language prompt can produce an editable service with sections, multi-column layouts, instructions, text, number, email and date fields, choice controls, repeatable tables, file uploads and signatures. The generated draft is validated before it reaches the designer and should always be reviewed before publishing.
AI-assisted digital service creation is available according to the allowance shown for each plan. Editors and administrators can generate from a prompt or import an image of an existing form. Both routes create a normal editable service and count against the workspace AI allowance.
No product can make an organisation compliant by itself. ServiceRecord provides controls that can support GDPR and UK GDPR workflows, including tenant and role boundaries, service version history, audit evidence and customer-selected storage destinations. Your lawful basis, notices, contracts, retention rules and data-subject processes remain your responsibility.
Starter and Business are priced per workspace with an included user allowance, rather than a separate subscription for each seat. Choose the plan that covers your team and usage. Completed records can be delivered to your own storage, so you can keep using those delivered files independently of the platform. Starter and Business monthly subscriptions can be cancelled at any time. Cancellation takes effect at the end of the current billing period, so access continues until then. Enterprise terms are agreed with your organisation.Compare Jotform, FormAssembly and Google Forms for your intake process.
Register and create your ServiceRecord account first. You will then add a payment method securely through Stripe to activate your one-time trial. For seven days, a single user can explore the platform capabilities and product dashboards with up to five services, 10 submissions, five AI prompt calls and five AI image imports. When the trial ends, it simply expires: you are not charged and are not moved automatically to a paid subscription. Your organisation administrator can choose a plan from Billing to continue. Starter supports up to three users and includes workspace branding, audit evidence, email alerts, role-based user management and external storage delivery. Business adds higher allowances.
ServiceRecord keeps the data needed to retry a failed external delivery and shows its status in the portal. An authorised user can resume the submission or deliberately discard the retained local data. Values are scrubbed only after delivery succeeds.